Terms of Service

These Terms of Service ("Terms") constitute a legally binding agreement between Canvas Chrome Designs, the developer and operator of Lextiff ("Lextiff," "we," "our," or "us"), and the individual or legal entity accessing or using the Lextiff platform ("Customer," "you," or "your").

By creating an account, accessing, or using Lextiff, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you are accepting these Terms on behalf of a law firm, corporation, partnership, governmental agency, or other legal entity, you represent and warrant that you have the legal authority to bind that entity to these Terms.

If you do not agree to these Terms, you must not access or use the Services.

1. Definitions

For purposes of these Terms:

Account means a registered user account created to access the Services.

Affiliate means any entity that directly or indirectly controls, is controlled by, or is under common control with a party.

Authorized User means an individual authorized by the Customer to access and use the Services under the Customer's subscription.

Business Associate Agreement (BAA) means a separate written agreement governing the handling of Protected Health Information where required under applicable United States healthcare privacy laws.

Customer Data means all information, documents, files, communications, case information, client information, medical records, settlement records, billing information, metadata, and other content uploaded, stored, transmitted, or otherwise processed by the Customer through the Services.

Documentation means manuals, help guides, technical documentation, training materials, and other materials made available by Lextiff regarding the Services.

Protected Health Information (PHI) shall have the meaning assigned under the Health Insurance Portability and Accountability Act of 1996 (HIPAA), where applicable.

Services means the Lextiff cloud-based software platform, websites, mobile applications, APIs, integrations, features, updates, and related services provided by Canvas Chrome Designs.

Subscription Term means the period during which the Customer is authorized to use the Services under an active subscription.

2. Eligibility and Authority

You represent and warrant that:

• You are at least eighteen (18) years of age.
• You possess the legal capacity to enter into binding contracts.
• If you are acting on behalf of a law firm or other legal entity, you have full authority to bind that organization to these Terms.
• All registration information you provide is complete, accurate, and current.

You agree to promptly update your information whenever necessary to maintain its accuracy.

3. Description of Services

Lextiff is a cloud-based Software-as-a-Service (SaaS) platform designed to assist plaintiff law firms and legal professionals with practice management and administrative workflows. Depending upon the subscription selected, the Services may include:

• Client intake management
• Matter and case management
• Contact management
• Document management
• Medical record organization
• Settlement tracking
• Expense tracking
• Trust accounting support
• Task management
• Calendar and deadline management
• Statute of limitations calculations
• Workflow automation
• Notifications
• Team collaboration
• Secure document storage
• Audit logs
• Electronic document signing
• Reporting
• AI-assisted productivity features
• API integrations
• Other services introduced from time to time

The Services are continuously developed and improved. We reserve the right to modify, enhance, replace, suspend, or discontinue features at any time.

Nothing in these Terms obligates us to continue supporting any particular feature indefinitely.

4. License Grant

Subject to these Terms and payment of all applicable fees, Canvas Chrome Designs grants Customer a limited, non-exclusive, non-transferable, non-sublicensable, revocable license during the Subscription Term to access and use the Services solely for the Customer's internal business operations.

This license does not transfer ownership of the Services or any intellectual property.

Except as expressly permitted under these Terms, Customer shall not:

• copy the Services;
• modify the Services;
• create derivative works;
• reverse engineer;
• decompile;
• disassemble;
• attempt to discover source code;
• sublicense the Services;
• lease the Services;
• sell the Services;
• redistribute the Services;
• provide the Services as a managed service;
• permit unauthorized third parties to access the Services.

Any rights not expressly granted remain reserved by Canvas Chrome Designs.

5. Account Registration and Security

Customer is responsible for establishing and maintaining secure Accounts for all Authorized Users.

Customer agrees to:

• maintain accurate account information;
• maintain the confidentiality of login credentials;
• implement reasonable password policies;
• immediately notify Lextiff of any unauthorized access;
• promptly disable access for departing employees;
• restrict access to authorized personnel only;
• comply with all applicable professional obligations.

Customer is responsible for all activity occurring under its Accounts unless such activity results directly from a security breach solely attributable to Lextiff.

Lextiff reserves the right to suspend any Account reasonably believed to be compromised or used in violation of these Terms.

6. Authorized Users

Customer may authorize employees, attorneys, paralegals, legal assistants, administrative staff, contractors, or other approved personnel to access the Services, subject to the purchased subscription limits.

Customer remains fully responsible for all actions of its Authorized Users.

Customer shall ensure that every Authorized User complies with these Terms.

Unauthorized sharing of Accounts is prohibited.

7. Customer Responsibilities

Customer acknowledges and agrees that it is solely responsible for:

• the accuracy of Customer Data;
• compliance with applicable laws;
• compliance with court rules;
• compliance with attorney ethical obligations;
• maintaining required licenses;
• verifying deadlines;
• verifying statute calculations;
• reviewing AI-generated content;
• supervising Authorized Users;
• obtaining all legally required client consents;
• ensuring lawful storage of sensitive information;
• maintaining adequate internal cybersecurity practices.

Lextiff provides administrative software only.

Customer retains full professional responsibility for every legal matter handled through the Services.

8. Professional Responsibility Disclaimer

Lextiff is a technology platform.

Lextiff is not:

• a law firm;
• a legal service provider;
• a legal referral service;
• a substitute for licensed legal counsel.

Nothing within the Services constitutes:

• legal advice;
• legal representation;
• legal opinion;
• legal strategy;
• legal research;
• attorney supervision.

Workflow automation, reminders, forms, templates, statute calculations, AI-generated suggestions, checklists, document generation, and other automated functions are intended solely as productivity tools.

Customer is solely responsible for independently reviewing and verifying every:

• filing deadline;
• statute of limitations;
• court rule;
• legal document;
• settlement calculation;
• trust accounting transaction;
• client communication;
• legal strategy;
• AI-generated output.

Failure to independently verify legal information may result in significant legal consequences.

Customer agrees that reliance upon automated platform functionality without independent professional review is solely at Customer's own risk.

9. Customer Data Ownership

As between the parties, Customer retains all right, title, and interest in and to Customer Data.

Nothing in these Terms transfers ownership of Customer Data to Canvas Chrome Designs.

Customer grants Lextiff a limited, worldwide, non-exclusive, royalty-free license during the Subscription Term solely to the extent necessary to:

• host the Services;
• store Customer Data;
• process Customer Data;
• transmit Customer Data;
• generate reports requested by Customer;
• perform automated workflows;
• provide technical support;
• create encrypted backups;
• improve the operation, reliability, and security of the Services using de-identified and aggregated information where permitted by applicable law.

Lextiff shall not sell Customer Data to third parties.

We will not use Customer Data for advertising or marketing purposes.

10. Customer Responsibilities Regarding Data

Customer represents and warrants that:

• it owns or has all necessary rights to upload Customer Data;
• Customer Data does not violate applicable laws;
• Customer Data does not infringe intellectual property rights;
• Customer Data does not violate confidentiality obligations owed to third parties;
• Customer Data has been collected lawfully.

Customer remains solely responsible for the legality, quality, integrity, accuracy, and completeness of Customer Data.

Lextiff has no obligation to monitor Customer Data but reserves the right to remove or restrict access to content that reasonably appears to violate these Terms or applicable law.

11. Confidentiality

Each party acknowledges that, during the course of the relationship, it may receive confidential information belonging to the other party.

Confidential Information includes, but is not limited to:

• business plans;
• pricing;
• software architecture;
• source code;
• documentation;
• customer lists;
• technical information;
• security procedures;
• case information;
• medical records;
• litigation documents;
• settlement information;
• financial information;
• attorney work product;
• any information designated as confidential.

Each party agrees to:

• protect Confidential Information using reasonable administrative, technical, and physical safeguards;
• use Confidential Information solely for purposes of performing under these Terms;
• not disclose Confidential Information except as authorized or required by law.

These confidentiality obligations survive termination of these Terms.

12. Data Security

Lextiff implements commercially reasonable administrative, technical, and organizational safeguards designed to protect Customer Data from unauthorized access, disclosure, alteration, or destruction.

Depending upon the Services utilized, these safeguards may include:

• encrypted data transmission using Transport Layer Security (TLS);
• encryption of stored data where applicable;
• role-based access controls;
• authentication controls;
• audit logging;
• secure cloud infrastructure;
• redundant storage;
• automated backups;
• vulnerability management;
• infrastructure monitoring;
• disaster recovery procedures.

Although Lextiff employs reasonable security measures, no method of electronic storage or transmission over the Internet can be guaranteed to be completely secure.

Accordingly, Lextiff does not warrant that unauthorized access, cyberattacks, malware, or security incidents will never occur.

Customer acknowledges and accepts these inherent risks.

13. Protected Health Information (HIPAA)

Certain Customers may choose to store or process Protected Health Information ("PHI") through the Services.

Customer acknowledges that Customer is solely responsible for determining whether its use of the Services is subject to HIPAA or other healthcare privacy laws.

Where applicable and mutually agreed, the parties may execute a separate Business Associate Agreement ("BAA").

Unless and until a BAA has been fully executed by both parties, Customer shall not rely upon Lextiff as a HIPAA-compliant Business Associate.

Customer remains solely responsible for:

• determining whether HIPAA applies;
• obtaining required patient authorizations;
• ensuring lawful disclosure of PHI;
• complying with all applicable healthcare privacy laws.

Nothing contained within these Terms shall itself constitute a Business Associate Agreement.

14. Privacy

Use of the Services is also governed by the Lextiff Privacy Policy.

The Privacy Policy explains how personal information is collected, processed, stored, disclosed, and protected.

In the event of any conflict between these Terms and the Privacy Policy regarding privacy practices, the Privacy Policy shall govern to the extent of such conflict.

15. AI-Assisted Features

Lextiff does not currently offer AI-assisted features. Should such features be introduced in the future, this section will govern their use, and Customer will be notified in accordance with Section 45 (Changes to These Terms).

16. Third-Party Services

The Services may integrate with or depend upon third-party providers including, without limitation:

• cloud infrastructure providers;
• payment processors;
• email delivery providers;
• SMS providers;
• electronic signature services;
• document storage providers;
• authentication providers;
• mapping services;
• analytics services;
• artificial intelligence providers.

Use of such third-party services may be subject to separate terms and privacy policies established by those providers.

Lextiff is not responsible for:

• interruptions caused by third-party providers;
• changes to third-party APIs;
• third-party outages;
• pricing changes imposed by third parties;
• actions or omissions of third-party providers.

17. Service Availability

Lextiff strives to provide reliable access to the Services.

However, Customer acknowledges that uninterrupted availability cannot be guaranteed.

Temporary interruptions may occur due to:

• scheduled maintenance;
• emergency maintenance;
• software updates;
• infrastructure failures;
• Internet disruptions;
• cloud provider outages;
• denial-of-service attacks;
• security incidents;
• events beyond Lextiff's reasonable control.

No service level agreement (SLA) is provided unless separately agreed in writing.

18. Maintenance, Updates, and Modifications

Lextiff may periodically:

• release updates;
• deploy bug fixes;
• improve functionality;
• modify user interfaces;
• add security enhancements;
• retire obsolete features;
• introduce new functionality.

Such updates may occur without prior notice where reasonably necessary to maintain security or platform integrity.

Lextiff reserves the right to discontinue features that have become obsolete, unsupported, or commercially impractical.

19. Backup and Disaster Recovery

Lextiff maintains commercially reasonable backup and disaster recovery procedures designed to reduce the risk of accidental data loss.

Customer acknowledges that no backup system can guarantee complete protection against every possible failure.

Customers are encouraged to maintain independent copies of critical documents and records.

Lextiff shall not be responsible for data loss resulting from:

• Customer deletion;
• malware introduced by Customer;
• compromised Customer credentials;
• third-party failures;
• events beyond reasonable control.

20. Beta Features

From time to time, Lextiff may make available beta, preview, experimental, early access, or evaluation features.

Such features are provided solely for testing and evaluation purposes.

Beta Features may:

• contain defects;
• be modified at any time;
• be discontinued without notice;
• lack full functionality;
• produce unexpected results.

Beta Features are provided "AS IS" without warranties of any kind.

Customer assumes all risks associated with the use of Beta Features.

21. Subscription Plans and Billing

Access to the Services is provided on a subscription basis.

Subscription plans, pricing, user limits, storage limits, included features, and billing intervals are described on the Lextiff website or in an executed Order Form.

Customer agrees to pay all applicable subscription fees, taxes, and other charges associated with the selected plan.

Unless otherwise agreed in writing:

• subscriptions renew automatically at the end of each billing period;
• subscription fees are billed in advance;
• all fees are stated in U.S. Dollars unless otherwise specified;
• applicable taxes are the responsibility of the Customer.

Failure to pay subscription fees may result in suspension or termination of access.

22. Payment Processing

Payments may be processed through authorized third-party payment providers.

Lextiff does not store complete payment card information.

Customer authorizes recurring charges for all subscription renewals until canceled in accordance with these Terms.

If any payment cannot be processed, Lextiff may:

• retry payment;
• suspend access;
• downgrade features;
• terminate the subscription after reasonable notice.

23. Pricing Changes

Lextiff reserves the right to modify subscription pricing.

Any pricing changes shall become effective upon the Customer's next renewal unless otherwise required by applicable law.

Reasonable advance notice will be provided through:

• email;
• in-application notification; or
• updates published on the Lextiff website.

Continued use of the Services after renewal constitutes acceptance of the revised pricing.

24. Refund Policy

Except where required by applicable law or expressly stated in writing:

• subscription fees are non-refundable;
• partial billing periods are not refunded;
• unused features do not generate credits;
• early termination does not entitle Customer to reimbursement.

Lextiff may, in its sole discretion, issue goodwill credits or refunds without creating any future obligation.

25. Intellectual Property Rights

The Services, including all software, source code, object code, databases, interfaces, workflows, visual designs, branding, logos, graphics, documentation, APIs, templates, algorithms, reports, and related materials, are the exclusive property of Canvas Chrome Designs or its licensors and are protected by applicable intellectual property laws.

No ownership rights are transferred to Customer.

Customer shall not:

• copy the software except as expressly permitted;
• modify the software;
• create derivative works;
• reverse engineer;
• decompile;
• extract source code;
• remove proprietary notices;
• reproduce proprietary documentation;
• use Lextiff branding without prior written consent.

All rights not expressly granted remain reserved.

26. Feedback

Customer may voluntarily provide suggestions, ideas, enhancement requests, recommendations, or other feedback regarding the Services.

Customer grants Lextiff a perpetual, worldwide, irrevocable, royalty-free license to use, modify, incorporate, publish, and commercialize such feedback without compensation or attribution.

Customer acknowledges that providing feedback does not create any ownership interest in future product developments.

27. Acceptable Use

Customer shall not use the Services to:

• violate applicable laws;
• infringe intellectual property rights;
• transmit malicious software;
• distribute spam;
• engage in fraudulent conduct;
• upload unlawful content;
• interfere with platform security;
• attempt unauthorized access;
• bypass security controls;
• scrape or harvest platform data;
• overload or disrupt infrastructure;
• conduct penetration testing without written authorization;
• use the Services to compete directly by copying substantial functionality.

Lextiff reserves the right to investigate suspected violations.

28. Suspension of Services

Lextiff may immediately suspend all or part of the Services if it reasonably determines that:

• Customer violates these Terms;
• Customer poses a security risk;
• Customer engages in fraudulent activity;
• Customer fails to pay applicable fees;
• continued access could expose Lextiff or other Customers to liability;
• suspension is required by law or governmental order.

Where reasonably practicable, Lextiff will provide notice before suspension.

Nothing in this section limits any other legal remedies available to Lextiff.

29. Warranties Disclaimer

To the maximum extent permitted by applicable law, the Services are provided "as is," "as available," and "with all faults."

Lextiff disclaims all warranties, whether express, implied, statutory, or otherwise, including but not limited to:

• Merchantability;
• Fitness for a particular purpose;
• Title;
• Non-infringement;
• Quiet enjoyment;
• Accuracy;
• Reliability;
• Availability.

Lextiff does not warrant that:

• The Services will operate without interruption;
• The Services will be error-free;
• Defects will always be corrected;
• Customer Data will never be lost;
• Security incidents will never occur;
• The Services will satisfy every Customer requirement.

Customer assumes all risks arising from use of the Services.

30. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall Canvas Chrome Designs, Lextiff, its owners, officers, directors, employees, contractors, licensors, or affiliates be liable for:

• Indirect damages;
• Incidental damages;
• Consequential damages;
• Special damages;
• Exemplary damages;
• Punitive damages;
• Loss of profits;
• Loss of business;
• Loss of goodwill;
• Loss of revenue;
• Loss of data;
• Loss of clients;
• Business interruption;
• Missed deadlines;
• Court sanctions;
• Lost cases;
• Missed statutes of limitation;
• Settlement disputes;
• Attorney malpractice claims arising from Customer's use of the Services.

To the maximum extent permitted by law, Lextiff's total aggregate liability arising out of or relating to the Services shall not exceed the total subscription fees paid by Customer to Lextiff during the twelve (12) months immediately preceding the event giving rise to the claim.

The limitations set forth in this section apply regardless of the legal theory asserted, including contract, tort, negligence, strict liability, or otherwise.

31. Indemnification

Customer agrees to defend, indemnify, and hold harmless Canvas Chrome Designs, Lextiff, its officers, directors, employees, contractors, licensors, successors, and affiliates from and against any claims, liabilities, damages, losses, judgments, settlements, penalties, costs, and reasonable attorneys' fees arising out of or relating to:

• Customer's breach of these Terms;
• Customer Data;
• Customer's violation of law;
• Customer's infringement of intellectual property rights;
• Customer's professional services;
• Customer's handling of client information;
• Customer's misuse of the Services;
• Customer's negligence or willful misconduct;
• Customer's violation of HIPAA or other privacy laws.

Lextiff reserves the right to assume exclusive control of the defense of any matter subject to indemnification at Customer's expense, and Customer agrees to cooperate fully in such defense.

32. Force Majeure

Lextiff shall not be liable for any delay, interruption, or failure to perform resulting from causes beyond its reasonable control, including but not limited to:

• natural disasters;
• acts of God;
• war;
• terrorism;
• civil unrest;
• labor disputes;
• governmental actions;
• epidemics or pandemics;
• failures of Internet service providers;
• cloud infrastructure outages;
• cyberattacks;
• power failures;
• telecommunications failures;
• supply chain disruptions.

Performance shall be excused for the duration of the Force Majeure event and for a reasonable period thereafter.

33. Term and Termination

These Terms become effective when Customer first accesses or uses the Services and remain in effect until terminated in accordance with this Agreement.

Customer may terminate its subscription at any time through the account settings or by providing written notice to Lextiff. Unless otherwise required by applicable law or a separate written agreement, termination will become effective at the end of the current billing period.

Lextiff may suspend or terminate the Services immediately if Customer:

• materially breaches these Terms;
• fails to pay applicable fees;
• engages in fraudulent, unlawful, or abusive conduct;
• creates a security risk to the Services or other customers;
• violates applicable laws or regulations; or
• uses the Services in a manner that may expose Lextiff to legal liability.

Termination of the Services does not relieve Customer of any obligation to pay fees accrued prior to the effective date of termination.

Sections intended by their nature to survive termination, including but not limited to intellectual property, confidentiality, warranties, limitation of liability, indemnification, dispute resolution, and governing law, shall survive termination of these Terms.

34. Data Export and Retention

Subject to payment of all outstanding fees and applicable law, Customer may request an export of Customer Data for a limited period following termination of the subscription.

Unless otherwise required by law or agreed in writing:

• Customer Data may remain available for export for up to thirty (30) days following termination.
• After the applicable retention period, Customer Data may be permanently deleted from active systems.
• Archived backups containing Customer Data may remain in secure backup systems for a limited period consistent with Lextiff's backup and disaster recovery procedures before being permanently overwritten or deleted.

It is Customer's responsibility to request and retain copies of Customer Data before permanent deletion.

Lextiff shall have no obligation to retain Customer Data beyond the applicable retention period.

35. Electronic Communications

Customer agrees that Lextiff may provide notices, disclosures, invoices, security notifications, service announcements, and other communications electronically, including through:

• email;
• the Lextiff platform;
• the Customer dashboard; or
• the Lextiff website.

Electronic communications shall satisfy any legal requirement that such communications be in writing, to the extent permitted by applicable law.

36. Publicity

Unless otherwise agreed in writing, Lextiff will not publicly identify Customer as a customer or use Customer's name, logo, or trademarks in marketing materials without Customer's prior written consent.

Customer may not use Lextiff's trademarks, logos, branding, or copyrighted materials without prior written authorization.

37. Assignment

Customer may not assign, transfer, delegate, or sublicense any rights or obligations under these Terms without the prior written consent of Lextiff.

Lextiff may assign these Terms in connection with:

• a merger;
• acquisition;
• corporate reorganization;
• sale of substantially all assets; or
• transfer of ownership of the Services.

These Terms shall bind and benefit the parties and their permitted successors and assigns.

38. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of laws principles, unless otherwise required by applicable law or expressly agreed in writing between the parties.

39. Dispute Resolution

Before initiating formal legal proceedings, the parties agree to make a good-faith effort to resolve any dispute arising out of or relating to these Terms through informal discussions for a period of at least thirty (30) days after written notice of the dispute.

If the dispute cannot be resolved informally, either party may pursue any remedies available under applicable law in the courts specified in Section 40.

Nothing in this section prevents either party from seeking temporary or injunctive relief where necessary to protect confidential information, intellectual property, or the security of the Services.

40. Venue

Subject to applicable law, the parties agree that the state and federal courts located in the State of Delaware, United States, shall have exclusive jurisdiction over disputes arising out of or relating to these Terms.

Each party irrevocably submits to the jurisdiction of such courts and waives any objection based on venue or forum non conveniens.

41. Export Compliance

Customer agrees to comply with all applicable export control, sanctions, and trade laws and regulations of the United States and any other applicable jurisdiction. Customer represents that it is not located in, organized under the laws of, or ordinarily resident in a country or region subject to comprehensive sanctions, and is not identified on any applicable government restricted party list, to the extent such laws apply.

42. Entire Agreement

These Terms, together with the Privacy Policy, any executed Business Associate Agreement (if applicable), any Data Processing Addendum, and any Order Form or Subscription Agreement entered into between the parties, constitute the complete and exclusive agreement regarding the Services and supersede all prior or contemporaneous agreements, communications, and understandings relating to the Services.

43. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect.

The invalid provision shall be interpreted, to the extent possible, in a manner that most closely reflects the original intent of the parties while remaining enforceable.

44. No Waiver

Failure by either party to enforce any provision of these Terms shall not constitute a waiver of that provision or of any other provision.

Any waiver must be in writing and signed by the party granting the waiver.

45. Changes to These Terms

Lextiff may modify these Terms from time to time.

Material changes will be communicated through one or more of the following methods:

• email;
• in-application notification;
• publication on the Lextiff website.

Unless otherwise required by applicable law, revised Terms become effective upon the stated effective date.

Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

46. Contact Information

Questions regarding these Terms may be directed to:

Lextiff Legal

Email: legal@lextiff.com

Website: https://www.lextiff.com

47. Operated by Canvas Chrome Designs

Lextiff is a software product developed, owned, and operated by Canvas Chrome Designs, a technology company focused on building secure cloud software, workflow automation solutions, and digital products for modern businesses.

Canvas Chrome Designs retains all intellectual property rights in the Lextiff platform, including its software, design, branding, documentation, and related technologies, except for Customer Data, which remains the property of the Customer as provided in these Terms.